Frequently Asked Questions

GENERAL:

What is SecureSheet?

SecureSheet is an online spreadsheet for secure data management-a web-based application that enables you to turn existing Excel spreadsheets into highly efficient multi-user business tools.

Is SecureSheet an online spreadsheet application like Google Docs?

Similar, but a lot better and with many more features designed specifically for businesses.

Why use SecureSheet?

When you compare SecureSheet to other online spreadsheets it quickly becomes apparent that SecureSheet is in a league of its own. Excellent features like user-defined data security and the ability to accommodate thousands of users are just two reasons why our clients use SecureSheet, and the fact that the software is so versatile means it's practical for many different industries.

But we believe that the main reason our clients use SecureSheet is to avoid the catastrophic scenario that inevitably unfolds when sensitive corporate information is shared insecurely.

How do I get started?

Sign up for a free trial, upload your spreadsheet, secure it, and then share it with other users!

How much does SecureSheet cost?

You can have full access from as little as $10 per user, per month. This makes SecureSheet affordable for small businesses and very suitable for large enterprises who cannot afford a mistake or security breach in sensitive company data. See the pricing details here >

What is difference between SecureSheet and other spreadsheet applications and online spreadsheets?

SecureSheet incorporates what you would expect in an online spreadsheet, but also was specifically built to support business requirements, with the key ingredient being security and complete control over how people access their data.

What is the benefit of SecureSheet over Excel in shared mode, where multiple people can edit the sheet?

Multiple users can simultaneously update SecureSheet on the web in any supported browser.

Do I need to install or download any software?

Absolutely not. SecureSheet is a Cloud (SAAS) hosted solution.

Who is behind SecureSheet?

Joseph H. Holland, Mark W. Byrd and Michael W. Baumann are the founders of SecureSheet, a privately held company they started in 2003. Read about them here >

SECURITY:

Is my data secured?

We chose SecureSheet as the name of our product for a reason. Security is the number one requirement for our business users. To that end, we have applied all of the best practices of enterprise business systems to ordinary spreadsheets including: User security at the workbook, sheet, row, column and cell level - Data security at the workbook, sheet, row, column and cell level - Patent pending dynamic data driven security model - Complete audit trail of ALL user activities - SAS 70 Data Centers - SSL Encryption - All data stored in Relational Databases

Once I sign up is my company or personal information secure?

See above

Is our data backed up in case of an emergency?

All data is backed up daily, and you have ability to have your data backed up sent to you on your own pre-determined schedule.

Can administrators lock cells such that only specific users can see or modify them?

Yes, all data for each user can be dynamically secured at the workbook, sheet, row, column and cell level.

BUSINESS VIEWS:

How can I control what users see?

Most business applications share responsibility for different areas based on roles in the process. SecureSheet has added a unique view capability to enable unlimited user-defined business roles and rules for interacting with the SecureSheet.

What is a business view?

A business view is a way to pre-define what rows, columns and cells show up for a user. They also can contain user-defined filtering and sorting rules.

Is there any limitation for business views?

There is no limit on views.

Does SecureSheet support business process modeling?

Yes. With business views, you can set up unlimited business processes and assign them to specific users or groups of users, and be able to control the entire process and interaction with the SecureSheet.

SUPPORT:

If my company signs up to use SecureSheet, what sort of support can we expect?

We provide standard email support as well as world-class QuickStart services to get your project up and running quickly and cost effectively. We also can provide more dedicated support as needed.

What should I do if I have a technical question or problem?

The best way to contact support is by emailing us at support@securesheet.com - if we can't resolve your issue through email, we can then schedule an online call to review your question.

SHARING:

How many users can share a SecureSheet?

There is no limit to the number of users sharing one SecureSheet.

Can I share a SecureSheet with someone outside of my company?

You can share a SecureSheet with anyone who has an email address.

Someone has shared a SecureSheet with me. I can open it, but can't make changes. What's wrong?

SecureSheet has security that controls what data-down to the cell level-users can change. It might be that the SecureSheet creator has not allowed you to make changes.

What would happen if two users work on the same spreadsheet at the same time?

We have customers who have hundreds of users all updating a SecureSheet at the same time. All changes are done simultaneously down to the cell level. And in the event 2 people change the same cell at the same time, we alert you with a highlighted cell message.

PRODUCT INFORMATION:

Where can I find the documentation for SecureSheet?

When you log in to SecureSheet, all of our documentation is online through our online help system.

Does SecureSheet support multiple languages?

SecureSheet supports multiple languages, multiple currencies, and multiple date formats. This is controlled by the culture setting in your browser. So that different users with different settings can see the exact same spreadsheet but formatted differently for them.

Does SecureSheet convert my spreadsheet into a proprietary format?

SecureSheet converts your spreadsheet into a proprietary relational data model-but you can always export your entire SecureSheet back into a Microsoft Excel format.

Does SecureSheet support all types of cell formats in Microsoft Excel?

SecureSheet is compatible with most cell formats in Microsoft Excel.

Does SecureSheet support Microsoft Excel macros?

No. For security reasons, we do not support macros. But many times, our "business view" technology replicates what many people are trying to do with macros (automatically show data sorted/filtered differently by user, ability to add/delete data rows dynamically, etc.)

Is SecureSheet compatible with Microsoft Excel 2010?

Yes.

Which browsers do you support?

IE, Safari, Firefox, Chrome.

Do you support Microsoft Excel's built-in form controls?

No.

Can I store the data submitted to my web-page?

Yes. SecureSheet is intended as a web based business application (data collection tool).

Can I receive data submitted to my web application via email?

Yes. SecureSheet has multiple ways to send out email notifications based on data entered (either scheduled, dynamic based on rules, or manually).

Is SecureSheet available on my mobile device?

Yes. SecureSheet supports iPhones, iPads, and Android devices.

Does SecureSheet have support for mobile devices?

Yes. See above

What happens to my web applications, if I cancel my account?

You always own your data. At any time, you can export your SecureSheet into an Excel file. We then delete all data for cancelled accounts.

Can I integrate the converted web-page within the format of my website?

We have a secured web API that can be used to access/update any SecureSheet data.

Do I need Microsoft Excel to create web applications with SecureSheet?

No.

Can I use SecureSheet on a Mac computer?

Yes – see supported browsers.

TECHNICAL:

We use an ERP system. Can we integrate SecureSheet to our ERP system?

Yes. You can do direct system to system integration with our secure web service API, automated FTP tasks, or you can import/export directly from/to Microsoft Excel/CSV formats.

How can I audit a SecureSheet?

All user activity is captured and stored. This includes login history, cell changes, printing out data, etc…so the entire process can be audited.

What do I need to get started?

All you need to get started is a spreadsheet and an email address. No software is required.

I converted my spreadsheet into a web application. I need to make some changes in my workbook. Do I have to go through the whole conversion process again?

No. SecureSheet has a unique ability to re-import just the changes you made without having to start all over again. This way all business views, security rules, and sharing rules are preserved when you re-import.

I have a complex Excel file which may include some features that are not supported by SecureSheet. Can you help me to convert?

Yes. We offer QuickStart services designed to specifically assist customers get up and running quickly-even if there are areas that are not standard in SecureSheet.